When you know about a problem before the customer does.
We noticed [issue/trend] affecting [customer segment]. Draft a proactive email that informs them before they notice, explains what we are doing, and offers help. No spin.
Anything in square brackets is meant to be replaced. The builder turns those into fields you can type into.
Tired of re-pasting the same context into every new chat? That is what the Unimatrix MCP server is for.