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🏛️ Help Center

Find setup documentation, integration guides, and troubleshooting steps for Unimatrix.

Frequently Asked Questions

🤖 Interactive Troubleshooter

Need help fixing a Google OAuth loop, verifying your MCP connection string, or troubleshooting Chrome extension sync errors? Run our interactive debugger below.

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Setup Troubleshooting Bot

Describe your issue and get a guided fix path.

General setup troubleshooting

  1. Retry in an incognito window to isolate stale cookies/extensions.
  2. Verify API key, endpoint URL, and environment values are current.
  3. Use quickstart to re-run baseline configuration in order.

🔧 Client Configuration FAQ

Google OAuth keeps looping back to sign-in. What should I do?

Start login from https://www.deployunimatrix.com/auth/login, verify Google redirect URI is set to https://www.deployunimatrix.com/api/auth/callback/google, and clear stale cookies for deployunimatrix.com.

MCP is connected but my assistant says it can't find tools.

Confirm endpoint is https://www.deployunimatrix.com/api/mcp, Authorization is Bearer umx_..., then restart the client. Run list palaces first before recall/search calls.

My API key returns 401 or 403.

Regenerate your key in settings, copy it exactly (no extra spaces/newlines), and update every client using that key.

Memories save, but they don't show up in new chats.

Your client instructions must explicitly load memory at conversation start. Add list/search/load instructions to your system prompt or rules.

Claude Desktop config changes aren't taking effect.

Re-check JSON syntax in the Claude config file, fully quit/reopen Claude, and verify the app is using the edited config path for your OS.

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